This Privacy Policy describes how Fyness (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.fyness.co (the “Site”), or otherwise communicate with us (collectively, the “Services”). “You” and “your” refers to any user of the Services, whether you are a customer, visitor, or another individual whose information we collect.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we do, we will update the “Last updated” date and take any additional steps required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with us. We use this data to communicate with you, process orders, improve the Services, meet legal obligations, enforce terms, and protect users and business rights.
What Personal Information We Collect
Information You Provide
This includes:
Contact details: name, email, phone number, address
Order details: billing/shipping info, payment confirmation
Account info: usernames, passwords, security details
Shopping activity: viewed or saved items, loyalty/review/referral data
Customer support: messages or requests you send us
Some features may not work unless this information is provided.
Automatically Collected Information
We may collect:
- IP address
-Device and browser type
-Interaction with the Site and Services
This data may be collected via cookies or similar technologies.
Information from Third Parties
We may receive information from:
Payment providers
Advertising and analytics tools
Fulfilment and delivery partners
Platform services that help us operate the Site
All third-party data is handled according to this Privacy Policy.
How We Use Your Personal Information
We may use your data to:
Fulfill orders and deliver Services
Communicate with you about your account, orders, returns, and more
Provide customer support and improve our offerings
Prevent fraud and ensure security
Send marketing communications (with your consent where required)
Deliver personalised ads and recommendations
Cookies
We use cookies and similar technologies to:
Run and optimise the Site
Analyse visitor behavior
Customise your experience
Support marketing efforts
You can change cookie settings in your browser. Disabling cookies may affect how the Site functions. Our Site does not currently respond to “Do Not Track” signals. Learn more at www.allaboutdnt.com.
How We Disclose Personal Information
We may share your personal information with:
Service providers assisting with fulfilment, payment, support, analytics, hosting, and marketing
Advertising and technology partners
Legal authorities, if required by law
Affiliates and successors in the event of a business restructure or sale
With your consent or direction (e.g., to deliver an order or enable a feature)
We do not use or disclose sensitive personal information for inferring characteristics or without your consent.
User-Generated Content
If you submit reviews or other content through our Services, it may be publicly viewable. We are not responsible for how others use this information.
Third-Party Links
Our Site may link to external sites we do not control. Please review their privacy policies, as we are not responsible for their practices or content.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal data from individuals under 16. If you believe a child has provided us with information, contact us to request deletion.
Security and Retention
While we implement appropriate safeguards, no system is 100% secure. We retain personal data only as long as needed to provide our Services and meet legal or operational requirements.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Delete your data
Correct inaccurate information
Port your data to another service
Restrict or object to processing
Withdraw consent at any time (where applicable)
Opt out of marketing communications
To exercise your rights, contact us at [email protected]. We may verify your identity before fulfilling your request. You may also have the right to lodge a complaint with a data protection authority.
International Users
Your personal data may be processed outside your country, including in the UK or other countries with different data protection standards. When applicable, we use safeguards such as Standard Contractual Clauses to protect your data.
Contact Us
If you have questions about this Privacy Policy or your data rights, please contact us at:
Email: [email protected]
Unless otherwise noted, Fyness is the controller of your personal information.